Terms of service

Pledge is a web service for writing, sending, signing and storing contracts, and for tracking time, plans and leads. You can use it in the browser, through its AI chat, and through AI agents you connect yourself, such as Claude, ChatGPT or Codex, using the Model Context Protocol (MCP).

Pledge is for businesses. It is not offered to consumers, and you may only use it for your business.

Pledge is a tool. We are not a law firm, and nothing in Pledge is legal advice: not the templates, the example contracts, the blog, or anything an AI model writes or suggests.

You decide what your contracts say. You are responsible for checking that a contract is right for your situation, that it is valid where it will be used, that it uses the right form of signature, and that it goes to the right people. If you are unsure, ask a lawyer.

• Give us true details, and keep your sign-in, passkeys and API or agent access to yourself and your team.
• You are responsible for everything done in your workspace, by your users and by agents or integrations you connect.
• Tell us at contact@ursolutions.no if you think someone has got into your account.
• Owners and admins decide who joins the workspace and what they can do.

Pledge offers simple electronic signatures as defined in the EU eIDAS Regulation (910/2014). Each signature is recorded with the signer’s name, email address, time, IP address and browser, and sealed in an audit trail and certificate.

Pledge does not offer advanced or qualified electronic signatures, and does not use BankID. Some documents need a stronger signature, a written original, a witness or registration by law. It is your job to know when that applies and to use another method then.

Pledge has AI features, such as the AI chat and lead sorting, run by the AI providers listed on our sub-processors page. AI output can be wrong, incomplete or out of date. Read it before you rely on it, send it or sign it.

When you connect your own AI agent to Pledge, that agent’s provider is your supplier, not ours. What you share with it, and what it does with your data, is governed by your agreement with that provider. The agent can only reach what your sign-in allows, and it acts on your behalf: a contract it sends counts as sent by you. Check how your agent’s app asks before it runs an action. You can revoke an agent’s access at any time.

We are not responsible for what a third-party agent or AI model does with content you give it, or for actions it takes with access you have granted.

You own the content you put in Pledge: contracts, templates, comments, files, clients, leads and hours. You give us the right to store, process and show it only to run and improve Pledge for you, as described in our data processing agreement. We do not use your content to train AI models.

You are responsible for having the right to put the content in Pledge and to send it to the people you send it to. Do not use Pledge for anything unlawful, to send spam, to store malware, or to break into or overload Pledge or other systems.

For personal data in your workspace you are the controller and we are your processor. Our data processing agreement is part of these terms. For your own account data we are the controller, as our privacy policy explains.

Pledge is free while it is in beta. We will tell owners at least 30 days before we start charging, and you can leave before then. Paid plans will have their own price list, which then becomes part of these terms.

We work to keep Pledge running and your data safe, but we do not promise that Pledge will always be available or free of errors. We may change, add or remove features. If we remove something important you rely on, we will tell you in advance where we can.

Keep your own copies of signed contracts. You can download them as PDF at any time.

Pledge is provided as it is. As far as the law allows:

• We are not liable for indirect or consequential loss, such as lost profit, lost business, lost data that you could have backed up, or claims from your clients.
• We are not liable for loss caused by the content of your contracts, by a contract being invalid or unenforceable, by the signature form you chose, by mistakes made by you or your users, or by contracts sent to the wrong person.
• We are not liable for content you share with AI models, agents or other third parties, or for what they do with it.
• Our total liability in any 12-month period is limited to the greater of what you paid us in those 12 months and NOK 10 000.

These limits do not apply to loss caused by our gross negligence or intent, or where the law does not allow them.

You cover our losses if a third party makes a claim against us because of your content or your breach of these terms.

You can stop using Pledge and close your workspace at any time. We may close a workspace with 30 days’ notice, or at once if you seriously break these terms. What happens to the data then is described in the data processing agreement.

We may update these terms. We will tell owners by email at least 30 days before a change that affects your rights takes effect. If you keep using Pledge after that, the new terms apply.

Norwegian law applies. We will first try to settle a dispute by talking. If that fails, Oslo tingrett is the agreed court.

Ur Solutions AS, Tåsenveien 56B, 0870 Oslo, Norway. contact@ursolutions.no